Privacy Policy

  • This Privacy Policy describes how Wanxear(collectively "Wanxear"; "we"; "us"; "our") collects, uses, and protect your person information through Wanxear By using Wanxear services, you are consenting to the practices described in this Privacy Notice.
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  • What personal information do we collect?
  • Information you give us: We receive and store any personal information you provide voluntarily on our store. If you decide to order with us, we will need your personal information to process your order. It might include your name, shipping address, credit/debit card number and expiration date, e-mail address, and phone number.
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  • Information you offer by filling in forms on our store: It includes information provided at the time of registering to use our website, subscribing to any service which we provide, or requesting further services.
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  • When you contact our Customer Service agents by e-mail, chat, phone, Social Media or via contact forms we provide for that purpose, we will collect (and you expressly consent to our doing so) any personal details and other content that you provide to us, which may include, without limitation, your name, e-mail address, postal address, IP address, location data, and if you contact us via Social Media, your social media handle, your profile photo and any other publicly available information.
  • We will only collect and use personal information which is necessary to comply with legal obligations and to assist us to administer our business and provide you with the services you request.
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  • How do we use your information?
  • The information you offer to us will be used to the specific purposes for which you provide the information. We appreciate your trust that our use of your information is subject to applicable law.
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  • -To provide service for you (including to fulfill your orders)
  • -To resolve your problems and concerns about our item
  • -To offer you a personalized shopping experience
  • -To send you mail about order information, product development, services enhancement and so on.
  • -To improve item quality, our website, and customer service
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  • Will we share your personal information?
  • Information about our customers is an important part of our business, and we will not sell or intentionally leak our customers' personal information to others. Under the applicable law, we will only provide your personal information to third parties if it is an essential part of our transaction with you  (i.e. provide our courier with your name, phone number and delivered address, or using a third-party payment processor to process your payment for your purchase on our website).
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  • Cookies and will we use it?
  • Cookies are small text files which are placed on your device (such as computer or smart phone) when you visit our website. Cookies store certain settings and data for exchange with our system via your browser. They help to recognize the device and make any pre-settings immediately available.
  • We may use cookies to collect analytics, statistical and other information about how you and others use our website. The cookies will not contain information that will enable anyone to contact our customers via telephone, email, or any other means. If our customers are uncomfortable with the use of cookie technology, they can set their browsers to refuse cookies. But if you turn your cookies off, some of our services may not function properly.
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  • Changes to privacy policy
  • We may change this Privacy Policy to reflect new practices. We reserve the right to change our privacy statement at any time and to notify you by publishing an updated version of the policy on the Wanxear